Can I make payments on my bill?
Yes we are happy to work with you in any way possible.
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For additional information contact:
Sheri Kenyon
sheri.kenyon@putnam-fl.com |
I pay taxes why do I have to pay an ambulance bill?
There is no funding mechanism in the County's tax assessment. EMS is funded out of the County's General Fund and by those who use our service.
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Why are the ambulance charges so high?
This is a very expensive operation. In the 1997-1998 budget year it cost more than $2,000,000.00 to provide this service to the citizens of Putnam County. We have six stations spread throughout the County staffed by 45 highly trained personnel, a physician Medical Director, Clerical Staff, and an Operations Chief.
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Why can't I ride in the back of the ambulance with my family member?
First it is for your safety, there are no shoulder/lap belt restraints for passengers and secondly the space is designed for a patient and an attendant who may need to provide emergency care.
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Why can't you take me straight to an out-of-county hospital without first going to Putnam Community?
When you dial 911 you are saying that you have an emergency, emergency patients must be evaluated by a physician to make sure they are stable enough to be taken to a hospital that is further away, if not we are liable.
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Why do I have to pay, this accident was not my fault?
Under Florida's No Fault Auto Insurance Law your insurance company should be billed first.
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Why was I sent a bill for service-I did not call for an ambulance?
Bills are sent to the person who received the service, regardless of who called 911.
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Why was I tied down to that hard board?
You may have a spinal injury which could leave you paralyzed if we did not take the proper precautions.
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Will Medicare pay for this service?
Medicare will pay 80% of the approved amount if they deem it was medically necessary for you to be transported by ambulance and the patient would be responsible for 20%. If Medicare decides it was not medically necessary to go by ambulance then the patient is responsible for the entire bill.
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Will my Health Insurance, Medicare or Medicaid pay when I have an auto accident?
No, auto insurance must always be billed first.
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Will my Health or Supplement Insurance pay my bill?
Your coverage depends on your particular policy. Only your Insurance Company can verify your coverage.
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Will you bill my insurance company?
Yes, we bill primary and secondary insurance, but ultimately the patient is responsible for any charges incurred.
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