Wireless vs Land-line

911 CALLERS BE AWARE of differences when using a Cell phone versus a Land-line phone. Wireless phones do not work the same as wired/land-line phones. When 9 1 1 is dialed from a cell phone the number and location are not automatically transmitted to the 911 Public Safety Answering Point (PSAP). A cell phone 911 call is transmitted to the nearest cell tower. The cell tower then sends that call via land-line to the designated PSAP for that cell tower area. Remember — do not hang up until the 911 call taker says it is ok to hang-up. Lost response time can present life-threatening problems if the caller is unable to communicate where they are or where the emergency is. Not all wireless 911 calls can provide location information promptly and sometimes not at all.
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